Sprinklr has cut 15% of its workforce — around 500 employees — due to business performance not meeting expectations. © 2024 TechCrunch. All rights reserved. For personal use only.

Expedia is open to AI partnerships, particularly in its B2B segment, to enhance customer experience and drive traffic. The ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an ...

Tapestry surpassed market expectations in its Q2 fiscal 2025 earnings, driven by strong performances from its Coach brand, ...

Valentine’s Day is big business worldwide, and more companies might want to tap into Business AI systems to deliver that "I ...

New President Aaron Hansen will help drive continued growth and expansion of market-leading aerostructures enterprise ...

National Grid's decision raises questions about the viability of a key strategy many environmentalists had hoped could ...

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IT spending showed a consistent positive trajectory, marking a significant rebound from the previous year's challenges. Read ...

The latest multimodal models operate fluidly across text, images, and speech and will enable the next wave of breakthroughs ...

I aim to turn every bite into an experience and every customer into a lifelong fan of what I love to do, spreading happiness ...